Assign M365 Administrator Roles to Customer Operators

The following Administrative roles must be granted to the User Management Pack 365 SP Edition customer operator by either the Global admin or the Service account admin

■

Skype for Business Admin

■

Teams Communications Administrator

These roles are required for the configured tokens to successfully complete the Background Replication processes to sync users, policies, setup Lifecycle management and assign numbers to users.

➢

To assign administrator roles:

1.

Sign-in to the customer tenant with Global Admin or Service account permissions.

2.

Open the Azure Active Directory.

3.

In the Users screen, choose the user who will have the role to grant consent in the organization.

4.

In the Navigation pane, select Assigned Roles.

5.

Click Add assignments.

6.

Add role “Skype for Business Administrator”.

7.

Add role “Teams communications administrator”.